National Emergency Services Museum is a Charitable Incorporated Organisation (CIO) Registered with the

charity commission: 1161866.

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OUR COLLECTION PLAN A VISIT Visitor information Sheffield

Why not visit the worlds largest Emergency Services Museum! It's a fun filled hands-on day out for all the family where you can dive into history and 'FIRE' your imagination with some of the greatest emergency vehicles and equipment in the world!

PLEASE NOTE: Last entry to the museum is 1 hour before closing time. We may have to close from time to time due to events, new exhibitions etc... please e-mail us on or call 0114 2491 999

PLEASE NOTE: The museum is also open on Bank Holiday Mondays. Prices may change on special events or extra costs may apply. Online deals are subject to Terms and Conditions and if expired can not be used.


School term time:

School Holidays: (sheffield)



10:00 - 16:00



10:00 - 16:00


10:00 - 16:00

10:00 - 16:00


10:00 - 16:00

10:00 - 16:00


10:00 - 16:00

10:00 - 16:00


10:00 - 16:00

10:00 - 16:00


10:00 - 16:00

10:00 - 16:00

Opening Hours…

Admission Cost…

Ticket type:


Adult (16 - 60 years of age)


Child (3 - 15 years of age)


Under 3 years of age


Family (2 adults and 2 children OR 1 adult and 3 children)


Concessions (60+ years of age)


Student (With valid ID)


999 Staff (with valid ID)


Wheelchair users (Due to limited access around the old building)


More info…

Coffee Shop:

The museums Coffee Shop sells hot/cold drinks and light snacks. The Coffee Shop is also one of the warmest areas in

the museum with its wood burning fire.

Gift Shop:

The Museums Gift Shop is located next to our Coffee Shop and is the perfect place to buy that special gift.

It’s Cold:

The Museums is housed in the old Victorian Police, Fire and Ambulance Station in the centre of Sheffield and with its fantastic open Cobbled Yard and Police Cells, areas of the museum can get cold from time to time so don't forget your coat.

Disabled Access:

Disabled Access is limited around the museum due to cobbled floors and many steps. Disabled Toilets are available on the Ground Floor of the Museum and entry to wheelchair users is free.

Sat Nav:

Please take care when using a Sat Nav to find the museum due to road layouts around the area. The museum is on the West Bar Roundabout next to Sheffield Law Courts. Follow the brown road signs for ‘Cathedral Quarter' and you will pass the roundabout where the museum is located. The museum post code is S3 8PT. Click here for more info on how to find the museum...

Visitor Parking:

Sadly the museum does not have its own parking for visitors. The nearest parking can be found directly across from the museum on Workhouse Lane (Pay & Display). Click here for our guide to parking in the area…

Download our FREE app today and make the most of your visit!

Get started! Download the Situate App...

The National Emergency Services Museum app on Situate contains all sorts of fascinating information that can help you get the most out of your visit to the museum. It can even detect where you are in the museum and automatically show you relevant content!

Download Situate from the Apple App Store or Google Play Store then install the National Emergency Services Museum app from the list.

It couldn’t be simpler!

The National Emergency Services Museum is a fully self funded museum and does not receive any financial support for the day-to-day running of the museum.

As a THANK YOU to all our Emergency Services for their ongoing support with donations of uniform, equipment etc we allow 999 Staff FREE entry into the museum!

How does this work?

When entering the museum please make our staff aware that you are a member of 999 staff and show your valid ID.

Please note that it is only the following ID's are accepted for FREE entry:

- Fire & Rescue Service

- Police Officer

- Ambulance Service including CFR's

- Air Ambulance


- Mountain Rescue

- Mines Rescue

- Bomb Disposal

- Lowland Rescue

(Please contact us before visiting if you are unsure if you qualify for this discount).

Please become a Gift Aid visitor today…

Did you know the National Emergency Services Museum is a charity? This means that UK taxpayers can make a massive difference to charities like us through the government’s Gift Aid scheme!

If you would like to help the National Emergency Services Museum please make a donation. If you agree to make a donation and are a UK taxpayer, the government will give us an extra 25% on top of your donation. If your donation is equal to, or more than, the full price individual admission price, you will be able to get free admission to the museum for a year and know that you are helping us to keep history alive.

Year ticket terms and conditions:

Valid for 12 months from the date of first visit,

We will request another proof of identity when re-visiting using your ticket,

Return visits are subject to normal opening days and times,

Group discount tickets and some promotional offers are valid for single day entry only,

Year tickets are not valid for entry to some events, please contact us for more info…